- Which shipping methods can I choose?
You can choose between delivery (post) or collection from one of our shops - Which payment methods can I choose?
To choose from
- Prepayment: Please transfer the total amount to the account specified in the order confirmation. The delivery will only be sent once your payment has been received
- Invoice: Payment is made via Klarna invoice. Please pay the invoice amount to the account information provided by Klarna.
- PayPal: practical online transfer with rapid dispatch afterwards
- Cash payment: only for collection in one of our shops - What to do if an order is incorrect or an item is missing?
We are of course terribly sorry. Please contact in such cases info@bakeaffair.at and we will help you as soon as possible. - Do you ship into foreign countries?
Our online shop currently offers shipping within Austria and other EU countries. The shipping costs vary per country. - How do I redeem a coupon?
Please enter your voucher code in the "shopping cart" and then click on "Apply voucher". - How and where can I purchase vouchers?
You can purchase vouchers of € 5, € 10 from us and make your loved ones happy. The vouchers are available in our shops or online by mail. - My name or address has changed, what should I do?
If you created a customer account when you placed your order, you can go to My Account Change your data and your delivery or billing address. - Can I see past orders?
Yes, you must have decided on a customer account when you placed your last order. If you have created one, you can go to My Account View your orders. - When will shipping be free?
In Austria you get free shipping from €50 and in Germany from €70.